Help center
FAQ, tutorials and Plugin.ch manual
Most viewed
For users 37 articles
All questions about using Plugin.ch as a member
My profile
10All questions related to your profile and managing it
- How can I change my password? 566
- I play in several clubs, can I have a single login? 404
- I have a single account across several clubs, how do I choose which club to display? 322
- A family member wants to become a member, can I add them? 294
- How do I book for a family member? 146
- I've lost my password. How can I recover it? 393
- How do I change my profile photo and information? 140
- J'ai plusieurs comptes : comment les fusionner en un login unique ? 140
- How do I change the site language? 153
- How do I set my personal access code? 137
Bookings
15All questions about bookings can be found here
- I paid with TWINT, but the booking isn't showing 248
- Why are some cells pink on the board? 501
- How can I make a booking 1062
- How can I book with a guest? 380
- How can I edit a booking? 293
- How can I delete a booking? 419
- All courts are occupied. Can I join the waiting list? 213
- What payment methods are available to me for a booking? 208
- How to create an open booking 165
- How to join an open match 161
- Où trouver le code d'accès au terrain (code portier) ? 157
- Comment me retirer d'un match ouvert ? 126
- Comment consulter l'historique de mes réservations ? 124
- How do I see the weekly schedule? 154
- How do I find and book at another club? 134
Payments and wallet
5Porte-monnaie numérique, moyens de paiement, bons et factures
Community and Défi-Plugin
3Trouver des joueurs, groupes WhatsApp et tournoi défi
Interface and app
3La nouvelle interface, le mode sombre et l'application mobile
For administrators 89 articles
The Plugin.ch manual has been adapted to a ticket format that's easier to read
Manage settings
16- Manage access 186
- Manage membership cards 136
- Manage the Club-House 146
- Manage restaurant credit 146
- Manage email sending 160
- Manage invoicing 141
- Manage member groups 133
- Manage registrations 180
- Manage special days 102
- Manage offers 139
- Manage online payments 142
- Manage billing regions 127
- Manage the club manager 129
- Manage challenge tournaments 165
- Manage RFID validation 153
- Manage general settings 111
Manage courts
5Manage seasons
3Manage memberships
4Manage items
4Manage members
12- Display the member list 142
- Create a new member 145
- View a member's detailed information 116
- Display a member's operational data 159
- Manage member subscriptions 175
- Import member data 127
- Print member cards 130
- Print and export the member list 115
- Charge an item to a member or a group 116
- Link a member to a group 133
- Edit and delete a member 111
- Search for a member 132
Manage sponsors
3Access and roles
2Manage lessons
7Equipment rental
1Manage invoices
9Process payments
3Process installments
1Manage bookings
4Messages and emails
4Défi-Plugin tournaments
1Partner search
1Statistics
1Member access
2To play without an account 3 articles
For people who want to play without necessarily creating an account
Bookings
3You'll find all the questions about booking without an account
Community questions
Asked through the form and published anonymously
invités Awaiting answer
Déconnexion Awaiting answer
Buchung Padelplatz für morgen Awaiting answer
Carte padel Awaiting answer
Didn't find your answer?
Sign in to your account to ask your question: it is sent directly to our support team, who will reply by email.